+86-0512 66279608    dennis.ma@drlit.com
FAQ
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  • Q What's your payment term?

    A 30% deposit and 70% balance should be paid once finishing the order production

  • Q How long is the warranty? How to maintain the quality problem? How to deal with the quality problem?

    A
    5 years warranty on unit. We will provide maintenance instructions and deliver spare parts. 
    Customers can repair and replace spare parts by themselves according to the instructions.
    If it cannot be repaired within the warranty period, our company will provide new product replacement.

  • Q Can you provide sample before bulk order? How to order a sample ?

    A
    Yes. Pay in advance, this amount will return back the cost after place mass order in future.
    Procedure of bulk order.

  • Q What kind of certificates your products have acquired ?

    A EPA, CARB, EURO V, GS, CE, RoHs, PSE,MSDS,UN38.3

  • Q Can you supply OEM &ODM service ?

    A Yes, we can brand the products for you with MOQ Request.

DRIVELONG is committed to bringing more excellent innovative products to customers, to win the trust and respect from customers through excellent products and quality services, and make contribution to promoting the progress of "Made in China".

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